FIRMWARE RELEASE NOTES

Starling Home Hub's firmware is regularly updated to add new features and improve performance. Your hub will automatically update itself to the latest firmware as new releases are published. You can also manually update your hub's firmware by going to setup.starlinghome.io and following the on-screen instructions.
When we roll out new firmware, we make it available to hubs over a period of several days, so if a firmware release is listed here but is not yet available to your hub, please try again a few days later.
Firmware 6.3.0 / 6.3.1

June 28th, 2020

 

New features and reliability improvements.

  • Added configuration option to disable Familiar Face sensors.

  • Added 12h and 24h options for thermostat fan timer.

  • Support for Google Advanced Protection Program accounts.

  • Support for old (1st Generation) Learning Thermostats.

  • Fix for unresponsive cameras with a large number of Familiar Faces.

  • Fix stability issues with Google Nest Hub Max.

  • Fix rare bug causing reassignment of Nest devices to the Default Room.

  • Improved router compatibility.

  • Improvements to camera performance.

Firmware 6.2.0 / 6.2.1 / 6.2.2

May 31st, 2020

 

New features and reliability improvements.

  • Support for Two-Step Verification by email for Nest Accounts.

  • Create automations that trigger when cameras detect specific faces (requires Nest Aware).

  • Fully automatic over-the-air firmware updates.

  • Bug fixes and performance improvements.

Firmware 6.1.0 / 6.1.1

May 20th, 2020

New features and reliability improvements.

  • Support for Nest Thermostat humidifiers and dehumidifiers.

  • Browser keychain support for managing Enhanced Security password.

  • Improvements to camera event notifications.

  • Bug fixes and performance improvements.

Firmware 6.0.0 / 6.0.1

May 3rd, 2020

 

New features and reliability improvements.

  • Redesigned security architecture, including SSL/TLS everywhere and API authentication.

  • Added support for Nest x Yale Lock features: Privacy Mode, Auto-Relock, One-Touch Lock.

  • Option to allow arming of Nest Secure with doors/windows open.

  • Optimized hub network bandwidth utilization.

  • Improved camera event response time.

  • Improved compatibility with Eero routers.

  • Improved compatibility with third-party HomeKit camera apps.

  • Improved recovery after power outages.

  • Bug fixes and performance improvements.

 

Firmware 5.2.0 / 5.2.1

April 9th, 2020

New features and reliability improvements.

  • Selection of individual Nest devices to include/exclude from HomeKit.

  • Option to exclude camera events outside defined Activity Zones.

  • Fix for missed camera events on some devices.

  • Reduced bandwidth requirements for homes with many cameras.

  • Improved setup and troubleshooting UI.

  • Bug fixes and performance improvements.

Firmware 5.1.0

March 26th, 2020

 

New features and reliability improvements.

  • Person notifications/automations for Nest Hello and Nest Cam IQ now supported without Nest Aware.

  • Improved setup and troubleshooting UI.

  • Improved recovery after power outages.

  • Bug fixes and performance improvements.

 

Firmware 5.0.1

March 21st, 2020

 

Bug fixes and reliability improvements.

  • Fix for rare Nest Guard/Nest x Yale Lock reliability issue.

  • Fix for Google Nest Hub Max connectivity issue.

  • Miscellaneous fixes and performance improvements.

 

Firmware 5.0.0

February 29th, 2020

 

New features and reliability improvements.

  • Support for two-way audio (talkback) on Nest cameras

  • Two-Factor Authentication support for Nest Accounts.

  • Low battery warning for Nest Temperature Sensors.

  • Bug fixes and performance improvements.

 

Note: if you use a Google Account to connect to Nest and are upgrading from firmware 4.1.0 or earlier, you will need to sign in again after installing this update.

Firmware 4.2.0

February 1st, 2020

 

New features and reliability improvements.

  • Redesigned secure Google Account authentication, including full support for all two-factor authentication methods.

  • Reliability improvements for Nest Accounts.

  • Option to disable Nest Hello doorbell button accessory if not needed for automations.

 

Note: if you use a Google Account to connect to Nest, you will need to sign in again after installing this update.

 

Firmware 4.1.0

January 25th, 2020

 

New features and reliability improvements.

  • Support for 'Hot Water' control on UK/EU Learning Thermostats.

  • Added capability to trigger Shortcuts on Nest Hello doorbell push.

  • Complete support for Nest cameras on Apple Watch.

  • Improved user guidance when there are log-in issues.

  • Fix for legacy Nest Account log-in issue.

  • Other bug fixes and performance improvements.

 

Firmware 4.0.0

January 3rd, 2020

 

New in this major feature release:

  • Support for Nest Secure (Guard & Detect).

  • Added password lock option for hub configuration.

  • Added package delivery/pick-up notifications for Nest Hello.

  • Added low battery warning for Nest x Yale Lock.

  • Improvements to camera video quality.

  • Improved reliability for very long camera video streams.

  • Fix for Nest Account log-in issue.

  • Fix for rare Google Account log-in issue.

  • Improved recovery after home power outages.

  • Other bug fixes and performance improvements.

 

Firmware 3.0.0

December 7th, 2019

 

New features and reliability improvements.

  • Support for Nest x Yale Lock.

  • Support for 1st Generation Thermostat E (US model).

  • Fix for rare issue with multiple Temperature Sensors.

  • Fix for Google log-in issue experienced by some customers.

  • Adding/removing devices in your Nest account no longer requires hub restart.

 

Firmware 2.1.1

November 15th, 2019

 

Reliability improvements.

  • Improved stability and support for third-party camera apps.

  • Fix for Google log-in issue experienced by some customers.

Firmware 2.1.0

November 10th, 2019

 

New features and reliability improvements.

  • Improved support for customers with multiple Nest Homes.

  • Added HomeKit switch to turn on/off live video for Cameras.

  • Added 'max quality' camera video mode.

  • Stability improvements.

Firmware 2.0.3

October 25th, 2019

Reliability improvements.

  • Fixed an issue causing repeated log-in notification emails from Nest for some customers.

Firmware 2.0.2

October 23rd, 2019

 

Reliability improvements.

  • Fixed an issue where Starling Home Hub would restart when changing Nest device settings.

Firmware 2.0.1

October 22nd, 2019

 

Reliability improvements.

  • Improved support for Nest Cam Outdoor/IQ.

  • Improvements to camera live video and audio quality.

  • Fixed issue with thermostats appearing offline in Nest app while using Starling Home Hub.

 

Firmware 2.0.0

October 20th, 2019

 

New features and reliability improvements.

  • Support for Nest Cam Indoor/Outdoor/IQ, Hello, and Google Nest Hub Max cameras.

  • Support for EU/UK Thermostat E with Heat Link.

  • Improvements to EU/UK Learning Thermostat support.

  • Improvements to Nest API support.

  • Improved support for Google Accounts.

  • Improved recovery after power outages.

  • Bug fixes and performance improvements.

 

Firmware 1.1.0

August 31st, 2019

 

New features and reliability improvements.

  • Motion Sensor functionality now available for Nest Protect.

  • Improved support for Google Accounts.

  • Bug fixes and performance improvements.

Firmware 1.0.0

August 25th, 2019

Initial release.

  • Support for Nest Thermostat and Nest Protect.

ABOUT US

Starling LLC is based in the San Francisco Bay Area and exists to make your life at home easier, safer and more enjoyable.

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    Starling LLC is unaffiliated with Google Inc., Nest Labs or Apple Inc. Nest is a trademark of Google Inc. iPad, iPhone, Mac and HomeKit are trademarks of Apple Inc.

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