Firmware Release Notes

Starling Home Hub's firmware is regularly updated to add new features and improve performance. Your hub will automatically update itself to the latest firmware as new releases are published. You can also manually update your hub's firmware by going to setup.starlinghome.io and following the on-screen instructions.
When we roll out new firmware, we make it available to hubs over a period of several days, so if a firmware release is listed here but is not yet available to your hub, please check again a few days later.
 
Firmware 10.2.4

November 23rd, 2021

Bug fixes, performance and reliability improvements, including:

  • Improved power management for Nest Doorbell (battery).

Firmware 10.2.0 - 10.2.3

November 4th, 2021

Bug fixes, performance and reliability improvements, including:

  • Improved snapshot performance for wired 2021 model Nest Cams.

  • AirPlay compatibility and stability improvements.

  • Improved Apple Home app responsiveness for homes with a large number of devices.

  • Reduced data usage for multi-camera homes.

Firmware 10.1.0 - 10.1.3

October 16th, 2021

New features and reliability improvements, including:

  • Support for Nest Cam (wired) and Nest Cam with Floodlight.

  • AirPlay compatibility and stability improvements.

  • Starling Developer Connect API improvements.

  • Bug fixes and performance improvements.

Firmware 10.0.0 / 10.0.1 / 10.0.2

October 1st, 2021

New features and reliability improvements, including:

  • Support for Nest Cam (battery) and Nest Doorbell (battery).

  • Updated Nest Thermostat UI in Home app for selecting Temp Sensors.

  • AirPlay compatibility and stability improvements.

  • Starling Developer Connect API improvements.

  • Reduced data usage for multi-camera homes.

  • Improved hub start-up time.

  • Bug fixes and performance improvements.

Firmware 9.2.1

August 22nd, 2021

Bug fixes and reliability improvements, including:

  • Fixes for Google's rebranding of Nest Hello to Nest Doorbell (wired).

  • Corrected minimum setpoint for Nest Thermostat in Europe/Canada to 9 degrees C.

Firmware 9.2.0

August 10th, 2021

New features and reliability improvements, including:

  • Added alert in hub configuration UI when there's a reported Google/Nest service outage.

  • Reduced data usage for accounts with cameras in multiple Nest homes.

  • Improved hub start-up time.

  • Improvements to Starling Developer Connect API.

  • Bug fixes and performance improvements.

Firmware 9.1.2

July 20th, 2021

Bug fixes and reliability improvements, including:

  • Improved Home app responsiveness when using a large number of Nest devices.

  • Improved Nest camera snapshot performance.

Firmware 9.1.0 / 9.1.1

July 5th, 2021

Bug fixes and reliability improvements, including:

  • Improved AirPlay compatibility with Apple Music for Google Nest Hub.

  • Improved Nest Thermostat support for fanless HVAC systems.

  • Fix for issue turning on/off multiple cameras in an automation or scene.

  • Fix for rare issue where camera streams would not start.

Firmware 9.0.0 - 9.0.6

June 6th, 2021

New features and reliability improvements.

  • AirPlay support for Nest Audio, Nest Mini, Google Nest Hub, Google Nest Hub Max, Google Home Hub, and Google Home Mini.

  • Improvements to hub configuration UI.

  • Reliability improvements for HomeKit camera notifications.

  • Bug fixes and performance improvements.

Firmware 8.2.0

May 11th, 2021

New features and reliability improvements.

  • New controls in Advanced Settings to optimize camera video playback.

  • Bug fixes and performance improvements.

Firmware 8.1.0

April 21st, 2021

New features and reliability improvements.

  • Improved video quality and reduced stream start-up time for all Nest cameras.

  • Support for logging temperature/humidity history using the iOS Eve app.

  • Improved Google Account login experience.

  • Reduced hub start-up time.

  • Improvements to Starling Developer Connect API.

  • Bug fixes and performance improvements.

Firmware 8.0.0

February 26th, 2021

New features and reliability improvements.

  • Introducing Starling Developer Connect - an API to go beyond HomeKit and develop your own integrations with Nest.

  • Switches added to Thermostat to select active Temperature Sensor.

  • Create HomeKit automations triggered by Nest Detect's button.

  • 'Forgot Password' function added to Enhanced Security.

  • Fix for Nest camera video lag issue.

  • Fix for Nest x Yale Lock low battery state not being shown.

  • Fix for bug requiring hub restart after adding new Nest devices.

  • Improvements to router compatibility.

  • Bug fixes and performance improvements.

Firmware 7.0.4

January 15th, 2021

Bug fixes and reliability improvements, including:

  • Camera event responsiveness improvements.

  • Improvements to router compatibility.

Firmware 7.0.3

November 22nd, 2020

Bug fixes and performance improvements.

  • Improvements to hub configuration UI.

Firmware 7.0.2

November 13th, 2020

Bug fixes and performance improvements.

  • Improved Nest Camera event responsiveness.

  • Fix for Nest Detect naming issue.

  • Bug fixes and performance improvements.

Firmware 7.0.0 / 7.0.1

November 9th, 2020

New features and reliability improvements.

  • Support for the new Google Nest Thermostat.

  • Added HomeKit sensors for individual Nest Camera Activity Zones.

  • Improved Nest Camera live view loading time.

  • Improved snapshot synchronization for Nest Camera notifications.

  • Bug fixes and performance improvements.

Firmware 6.6.1 / 6.6.2 / 6.6.3

September 25th, 2020

Bug fixes and reliability improvements.

  • Fix for Nest camera snapshots not updating on some devices.

  • Fix HomeKit device naming issue for Nest Detects and cameras.

  • Fix Familiar Face sensors not appearing for some cameras.

  • Bug fixes and performance improvements.

     

Firmware 6.6.0

September 14th, 2020

Bug fixes and reliability improvements.

  • Fix for Google account login issues.

  • Wired Nest Protect presence detector now exposed as HomeKit Occupancy Sensor instead of Motion Sensor.

  • Minor fixes and performance improvements.

     

Firmware 6.5.0

September 6th, 2020

New features and reliability improvements.

  • Added 'Chime Enabled' switch for Nest Hello.

  • Set your hub's name to make managing multiple hubs easier.

  • Option to remember Enhanced Security password in your browser to avoid having to re-enter.

  • Bug fixes and performance improvements.

Firmware 6.4.0

August 13th, 2020

New features and reliability improvements.

  • Improvements to Google Account support to avoid the need for periodic reauthentication.

  • Automatic email notifications when Nest/Google Account credentials need updating.

  • Fix for rare thermostat fan schedule issue.

  • Camera video reliability improvements.

  • Improved recovery after power outages.

Note: if your hub is already connected to your Google Account, to avoid the need for periodic reauthentication, please sign into your Google Account again after this update by pressing 'SWITCH ACCOUNT'.


 
Firmware 6.3.2 / 6.3.3

July 17th, 2020

Bug fixes and reliability improvements.

  • Improved compatibility with iOS 14 beta.

  • Camera audio reliability improvements.

  • Fix for rare Nest Secure arming issue.

Firmware 6.3.0 / 6.3.1

June 28th, 2020

New features and reliability improvements.

  • Added configuration option to disable Familiar Face sensors.

  • Added 12h and 24h options for thermostat fan timer.

  • Support for Google Advanced Protection Program accounts.

  • Support for old (1st Generation) Learning Thermostats.

  • Fix for unresponsive cameras with a large number of Familiar Faces.

  • Fix stability issues with Google Nest Hub Max.

  • Fix rare bug causing reassignment of Nest devices to the Default Room.

  • Improved router compatibility.

  • Improvements to camera performance.

Firmware 6.2.0 / 6.2.1 / 6.2.2

May 31st, 2020

 

New features and reliability improvements.

  • Support for Two-Step Verification by email for Nest Accounts.

  • Create automations that trigger when cameras detect specific faces (requires Nest Aware).

  • Fully automatic over-the-air firmware updates.

  • Bug fixes and performance improvements.

Firmware 6.1.0 / 6.1.1

May 20th, 2020

New features and reliability improvements.

  • Support for Nest Thermostat humidifiers and dehumidifiers.

  • Browser keychain support for managing Enhanced Security password.

  • Improvements to camera event notifications.

  • Bug fixes and performance improvements.

Firmware 6.0.0 / 6.0.1

May 3rd, 2020

 

New features and reliability improvements.

  • Redesigned security architecture, including SSL/TLS everywhere and API authentication.

  • Added support for Nest x Yale Lock features: Privacy Mode, Auto-Relock, One-Touch Lock.

  • Option to allow arming of Nest Secure with doors/windows open.

  • Optimized hub network bandwidth utilization.

  • Improved camera event response time.

  • Improved compatibility with Eero routers.

  • Improved compatibility with third-party HomeKit camera apps.

  • Improved recovery after power outages.

  • Bug fixes and performance improvements.

 

Firmware 5.2.0 / 5.2.1

April 9th, 2020

New features and reliability improvements.

  • Selection of individual Nest devices to include/exclude from HomeKit.

  • Option to exclude camera events outside defined Activity Zones.

  • Fix for missed camera events on some devices.

  • Reduced bandwidth requirements for homes with many cameras.

  • Improved setup and troubleshooting UI.

  • Bug fixes and performance improvements.

Firmware 5.1.0

March 26th, 2020

 

New features and reliability improvements.

  • Person notifications/automations for Nest Hello and Nest Cam IQ now supported without Nest Aware.

  • Improved setup and troubleshooting UI.

  • Improved recovery after power outages.

  • Bug fixes and performance improvements.

 

Firmware 5.0.1

March 21st, 2020

 

Bug fixes and reliability improvements.

  • Fix for rare Nest Guard/Nest x Yale Lock reliability issue.

  • Fix for Google Nest Hub Max connectivity issue.

  • Miscellaneous fixes and performance improvements.

 

Firmware 5.0.0

February 29th, 2020

 

New features and reliability improvements.

  • Support for two-way audio (talkback) on Nest cameras

  • Two-Factor Authentication support for Nest Accounts.

  • Low battery warning for Nest Temperature Sensors.

  • Bug fixes and performance improvements.

 

Note: if you use a Google Account to connect to Nest and are upgrading from firmware 4.1.0 or earlier, you will need to sign in again after installing this update.

Firmware 4.2.0

February 1st, 2020

 

New features and reliability improvements.

  • Redesigned secure Google Account authentication, including full support for all two-factor authentication methods.

  • Reliability improvements for Nest Accounts.

  • Option to disable Nest Hello doorbell button accessory if not needed for automations.

 

Note: if you use a Google Account to connect to Nest, you will need to sign in again after installing this update.

 

Firmware 4.1.0

January 25th, 2020

 

New features and reliability improvements.

  • Support for 'Hot Water' control on UK/EU Learning Thermostats.

  • Added capability to trigger Shortcuts on Nest Hello doorbell push.

  • Complete support for Nest cameras on Apple Watch.

  • Improved user guidance when there are log-in issues.

  • Fix for legacy Nest Account log-in issue.

  • Other bug fixes and performance improvements.

 

Firmware 4.0.0

January 3rd, 2020

 

New in this major feature release:

  • Support for Nest Secure (Guard & Detect).

  • Added password lock option for hub configuration.

  • Added package delivery/pick-up notifications for Nest Hello.

  • Added low battery warning for Nest x Yale Lock.

  • Improvements to camera video quality.

  • Improved reliability for very long camera video streams.

  • Fix for Nest Account log-in issue.

  • Fix for rare Google Account log-in issue.

  • Improved recovery after home power outages.

  • Other bug fixes and performance improvements.

 

Firmware 3.0.0

December 7th, 2019

 

New features and reliability improvements.

  • Support for Nest x Yale Lock.

  • Support for 1st Generation Thermostat E (US model).

  • Fix for rare issue with multiple Temperature Sensors.

  • Fix for Google log-in issue experienced by some customers.

  • Adding/removing devices in your Nest account no longer requires hub restart.

 

Firmware 2.1.1

November 15th, 2019

 

Reliability improvements.

  • Improved stability and support for third-party camera apps.

  • Fix for Google log-in issue experienced by some customers.

Firmware 2.1.0

November 10th, 2019

 

New features and reliability improvements.

  • Improved support for customers with multiple Nest Homes.

  • Added HomeKit switch to turn on/off live video for Cameras.

  • Added 'max quality' camera video mode.

  • Stability improvements.

Firmware 2.0.3

October 25th, 2019

Reliability improvements.

  • Fixed an issue causing repeated log-in notification emails from Nest for some customers.

Firmware 2.0.2

October 23rd, 2019

 

Reliability improvements.

  • Fixed an issue where Starling Home Hub would restart when changing Nest device settings.

Firmware 2.0.1

October 22nd, 2019

 

Reliability improvements.

  • Improved support for Nest Cam Outdoor/IQ.

  • Improvements to camera live video and audio quality.

  • Fixed issue with thermostats appearing offline in Nest app while using Starling Home Hub.

 

Firmware 2.0.0

October 20th, 2019

 

New features and reliability improvements.

  • Support for Nest Cam Indoor/Outdoor/IQ, Hello, and Google Nest Hub Max cameras.

  • Support for EU/UK Thermostat E with Heat Link.

  • Improvements to EU/UK Learning Thermostat support.

  • Improvements to Nest API support.

  • Improved support for Google Accounts.

  • Improved recovery after power outages.

  • Bug fixes and performance improvements.

 

Firmware 1.1.0

August 31st, 2019

 

New features and reliability improvements.

  • Motion Sensor functionality now available for Nest Protect.

  • Improved support for Google Accounts.

  • Bug fixes and performance improvements.

Firmware 1.0.0

August 25th, 2019

Initial release.

  • Support for Nest Thermostat and Nest Protect.